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Privacy
Policy
Coolbee is a licensee of the Comodo Privacy Program. This privacy statement covers the site http://www.coolbee.com.
Because this web site wants to demonstrate its commitment to your
privacy, it has agreed to disclose its information practices and have
its privacy practices reviewed for compliance by Comodo. If you have questions or concerns
regarding this statement, you should first contact Coolbee Webmaster
at sales@coolbee.com.
What information do we collect?
- We collect
information from you when you register on the site, place an order,
enter a contest or sweepstakes, respond to a survey or communication
such as e-mail, or participate in another site feature.
- When ordering
or registering, we may ask you for your name, e-mail address,
mailing address, phone number, credit card information or other
information. You may, however, visit our site anonymously.
- If you choose
to use our referral service to tell a friend about Coolbee, we will
ask you for your friend’s name and email address. We will
automatically send your friend an one-time email inviting him or her
to visit the site. Coolbee stores this information for the sole
purpose of sending this one-time email. Your friend may contact us
at sales@coolbee.com to request that we remove this information
from our database.
- Like many
websites, we use "cookies" to enhance your experience and
gather information about visitors and visits to our websites. Please
refer to the "Do we use 'cookies'?" section below for
information about cookies and how we use them.
How do we use your information?
We may use the
information we collect from you when you register, purchase products,
enter a contest or promotion, respond to a survey or marketing
communication, surf the website, or use certain other site features
in the following ways:
- To
personalize your site experience and to allow us to deliver the type
of content and product offerings in which you are most interested.
- To allow us
to better service you in responding to your customer service
requests.
- To quickly
process your transactions.
- To administer
a contest, promotion, survey or other site feature.
- If you have
opted-in to receive our e-mail newsletter, we may send you periodic
e-mails. If you would no longer like to receive promotional e-mail
from us, please refer to the "How can you opt-out, remove or
modify information you have provided to us?" section below. If
you have not opted-in to receive e-mail newsletters, you will not
receive these e-mails. Visitors who register or participate in other
site features such as marketing programs and 'members-only' content
will be given a choice whether they would like to be on our e-mail
list and receive e-mail communications from us.
How do we protect visitor information?
We
implement a variety of security measures to maintain the safety of
your personal information. Your personal information is contained
behind secured networks and is only accessible by a limited number of
persons who have special access rights to such systems, and are
required to keep the information confidential. When you place orders
or access your personal information, we offer the use of a secure
server. All sensitive/credit information you supply is transmitted
via Secure Socket Layer (SSL) technology and then encrypted into our
databases to be only accessed as stated above.
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and
once we receive it. No method of transmission over the Internet, or
method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your
personal information, we cannot guarantee its absolute security.
When our registration/order form asks you to enter sensitive
information (such as your credit card number), that information is
encrypted and is protected with the best encryption software
currently available in the industry - SSL. Coolbee uses the most
advanced form of SSL software available: 128-bit encryption by Comodo. To learn more about SSL, follow this link www.comodo.com.
Do we use "cookies"?
Yes. Cookies are
small files that a site or its service provider transfers to your
computer's hard dritve through your Web browser (if you allow) that
enables the site's or service provider's systems to recognize your
browser and capture and remember certain information. For instance,
we use cookies to help us remember and process the items in your
shopping cart. They are also used to help us understand your
preferences based on previous or current site activity, which enables
us to provide you with improved services. We also use cookies to help
us compile aggregate data about site traffic and site interaction so
that we can offer better site experiences and tools in the
future.
We may contract with third-party service providers to
assist us in better understanding our site visitors. These service
providers are not permitted to use the information collected on our
behalf except to help us conduct and improve our business.
You
can choose to have your computer warn you each time a cookie is being
sent, or you can choose to turn off all cookies. You do this through
your browser (like Netscape Navigator or Internet Explorer) settings.
Each browser is a little different, so look at your browser Help menu
to learn the correct way to modify your cookies. If you turn cookies
off, you won't have access to many features that make your site
experience more efficient and some of our services will not function
properly. However, you can still place orders over the telephone by
contacting customer service.
Some of our business partners
(e.g., advertisers) may use cookies on our site. We have no access to
or control over these cookies.
This privacy statement covers
the use of cookies by Coolbee only and does not cover the use of
cookies by any advertisers.
Log Files
We use IP addresses to analyze trends, administer the site, track
user movement, and gather broad demographic information for aggregate
use. We do not link IP addresses to personally identifiable
information, and we do not distribute or share IP information with
any third parties.
Do we disclose the information we collect to outside
parties?
We do not sell, trade, or otherwise transfer to
outside parties your personally identifiable information unless we
provide you with advance notice, except as described below. The term
"outside parties" does not include COOLBEE. It also does
not include website hosting partners, credit card processor, shipping
companies, and other parties, who assist us in operating our website,
conducting our business, or servicing you, so long as those parties
agree to keep this information confidential. Below are the services
we are currently using to assist our business:
Independent Contractors: We
employ website hosting company to provide web hosting services to us.
It will have access to the information needed to perform their
functions but cannot use that information for any other purpose. Any
3rd parties who use our data will be fully bound by this privacy
policy. In no event will the data being used by any unrelated third
party include your email address.
Credit card companies and
shippers: When you buy something from us we send your credit
card information, name, billing address and the amount of your
purchase to your credit card company to verify and authorize the
purchase. Your name, telephone number and shipping information must
be provided to third party shippers such as UPS, Federal Express and
the United States Postal Service to deliver your purchase. There also
may be instances in which we drop-ship orders directly to you from
one of our manufacturers or suppliers. These drop-shippers are only
given your name, postal address, and telephone number for the sole
purpose of fulfilling your order.
We also reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure is
necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our Web site.
However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or
modify information you have provided to us?
To modify your
e-mail subscriptions, please let us know by modifying your
preferences in the "My Account" section. Please note that
due to email production schedules you may receive any emails already
in production.
To delete all of your online account
information from our database, sign into the "My Account"
section of our site and remove your shipping addresses, billing
addresses & payment information. Please note that we may maintain
information about an individual sales transaction in order to service
that transaction and for record keeping.
Children
Coolbee does not sell products for
purchase by children. Youth-oriented products are sold for purchase
by adults only. If you are under the age of 18, you may only use
Coolbee.com in the presence of a consenting parent or guardian. We
will not knowingly or intentionally collect personal information via
the Internet from children under the age of 13. Coolbee.com is
committed to protecting the welfare and privacy of children.
Third party links
In an attempt to provide you
with increased value, we may include third party links on our site.
These linked sites have separate and independent privacy policies. We
therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the
integrity of our site and welcome any feedback about these linked
sites (including if a specific link does not work).
Choice/Opt-out
For customers who wish to opt-out and stop receiving Coolbee
special offers and related news, Coolbee provides the choice to
opt-out. If you no longer wish to receive our newsletter and
promotional communications, you may opt-out of receiving them by
going to the account setting and change your email preference.
However, you cannot opt-out communication that are considered
necessary to provide the services, such as confirmation emails.
Changes to our policy
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other places we
deem appropriate so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. We reserve the right to modify this privacy statement
at any time, so please review it frequently. If we make material
changes to this policy, we will notify you here, by email, or by
means of a notice on our homepage.
Policy changes will apply only to information collected after the
date of the change. This policy was last modified on March 10,
2006.
Questions and feedback
We welcome
your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other
issue.
Online Policy Only
This online
privacy policy applies only to information collected through our
website, www.coolbee.com, and not to information collected
offline.
Terms and Conditions
Please also
visit our Terms and Conditions section establishing the use,
disclaimers, and limitations of liability governing the use of our
website.
Your consent
By using Coolbee, you
consent to our privacy policy.
Coolbee
sales@coolbee.com
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